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What Every Manager Should Know About How to Prevent Customer Service Conflicts By: Etienne Gibbs
There are five techniques that have been proven to be effective in resolving, minimizing, and preventing conflicts. And by conflicts I am referring to any of the following that may take place between two or more people: misunderstanding, miscommunications, arguments, disagreements, mixed messages, fighting, etc.A. Active Listening: Use this approach ...
The Secrets of Becoming More Beautiful By: Etienne Gibbs
Like every organ in your body, our skin requires adequate nutrition to function properly. Nutrients that enhance overall body health will also promote healthy skin and hair. It needs pharmaceutical-grade supplements that provide advanced levels of essential vitamins, minerals, antioxidants, and cofactors in convenient morning and evening packets for a ...
Serious About Wanting To Improve Your Familys Healthy Eating Lifestyles By: Etienne Gibbs
Dr. Christine Wood, M.D, a practicing pediatrician in Encinitas, California, is the author of How to Get Kids to Eat Great & Love It!, offers some sound advice about developing healthy eating lifestyles for your family.Here's what Dr. Wood has to say. Today almost one out of three children in ...
What Every Manager Should Know About How to See the Talents of Effective Leaders By: Etienne Gibbs
An organization of any size, from the family to the department store, the neighborhood grocery store to the largest international corporations, is a reflection of its leadership.And leadership is only as good as its leaders. What is this thing called "leader"? What constitutes an unusually good or great leader?Professor John ...
What Every Manager Should Know About How to Learn from the Complaints of Customers and Employees By: Etienne Gibbs
Listening to complaints, whether they're reasonable or not, is a part of every manager's job. Sometimes complaints can be overwhelming. However, when we take them in stride with an open mind, we can learn much from our employees' and customers' feelings about the workplace. After all, a complaint is nothing ...
What Every Manager Should Know About How to Look Beyond His Attitude By: Etienne Gibbs
Once we understand the difference our attitude makes in our lives, we can appreciate the fact that it helps us to make our lives so much more enjoyable and successful.The reason our attitude makes so much difference is that it seems to control nearly everything else about us. It helps ...
Planning Your Successful Career 15 Ideas By: Etienne Gibbs
"Doing a good job is one of the most important ways to move up the ladder", says Dr. Don Bagin, Professor of Communications at Glassbro State College.If you are one of the many people who do a good job consistently but are not noticed by top management, here are some ...
The Shocking Truth About Eight Deadly Diseases That May Be Affecting Your Health and Lifestyle By: Etienne Gibbs
I came across an article written by Dr. Ray Strand, a family practitioner and author of several books including What Your Doctor Doesn't know About Nutritional Medicine May Be Killing You; Releasing Fat; Developing Healthy Lifestyles That Have a Side-effect of Permanent Fat Loss; and Bionutrition: The Amazing Health Benefits ...
What Every Manager Should Know About How to Think Creatively By: Etienne Gibbs
You may have heard of Roger von Oech's book, A Whack on the Side of the Head: How to Unlock Your Mind for Innovation. It's as much fun to read as its title suggests. It covers the ten common obstacles to creative thinking. It's about ways in which you can ...
What Every Manager Should Know About How to Enhance the Motivational Climate of the Workplace By: Etienne Gibbs
It has been well documented that employees' productivity and job quality increase when we are made to feel welcomed at work. In other words, when the motivational climate is enhanced to meet their needs they produce quality work at the 100% rate.The factor that caused them to produce at such ...
What Every Employee Should Know About How to Maximize His Potential for Success By: Etienne Gibbs
There are countless books that describe success principles. Here are a few principles that I have summarized for you:* Believe in yourself, your abilities, and in your God-given yet unused talents.* Have a dream. Write it down as a goal using specific guidelines and setting a realistic deadline by which ...
Maximizing Your Potential by Definition By: Etienne Gibbs
Someone once pointed out to me that in many of my presentations focusing on my theme, Maximizing Your Potential, I did not define potential specifically. Allow me to do so now.Whenever I refer to potential and how to make the best of it, I'm referring to the God-given abilities, skills, ...
Maximizing Your Potential Using Your Brain to Think By: Etienne Gibbs
The Chicago Times once printed that Henry Ford was an ignoramus. Mr. Ford sued, challenging the paper to prove it.The proof was attempted in court. During the trial, Mr. Ford was asked a series of simple, general information questions, such as,* Could you name the Presidents of the United States? ...
Enhancing the Motivational Climate of Your Workplace By: Etienne Gibbs
It has been well documented that employees' productivity and job quality increase when we are made to feel welcome at work. In other words, when the motivational climate is enhanced to meet their needs they produce quality work at the 100% rate.The source that caused them to produce at such ...
What Every Manager Should Know About How to Conduct Successful Meetings By: Etienne Gibbs
Do you announce a meeting and find either no one shows up on time, they come with their own agenda, or the meeting goes on and on? If this is true in your case, then worry no more.Here are six steps to help you develop successful meetings:1. Establish a realistic ...
Hiring Productive Employees A Checklist for Assessing Their Appeal By: Etienne Gibbs
The characteristics of job applicants have a strong influence on whether or not they get hired. Their characteristics also indicate the level of their productivity. If you are about to hire employees, consider the characteristics listed below in checklist form. The candidates who possess them are probably the ones who ...
What Every Employee Should Know About How to Overcome Boredom By: Etienne Gibbs
Do you find yourself easily becoming bored or tired at work for no apparent reason? If that's the case, then pay close attention. Research has shown that fatigue and a worn-out feeling are often caused by unproductive mental attitudes. If this describes your case, read on to learn six ways ...
Develop and Maintain Positive Relationships Immediately Using Only Four Ingredients By: Etienne Gibbs
People who live next door to each other seldom take the time to get to know each other. Or worst yet, co-workers go into the same building daily, and may even ride the same elevator, without even saying a word to each other. And this story goes on daily all ...
What Every Manager Should Know About How to Become An Effective Executive By: Etienne Gibbs
In his book, The Effective Executive, Peter Drucker pointed out that the effective executive is the person who focuses on making a contribution.This focus on the making of a contribution is the key. And the key to effectiveness comes in three areas:1. in a person's work, its content, its level, ...
What Everybody Ought To Know About How To Change Their Career or Profession and Still Survive By: Etienne Gibbs
Dr. Denis Waitley, trainer of leaders, including Super Bowl and Olympic athletes, Apollo astronauts, and Fortune 500 executives, is the most listened to voice on personal and career achievement and the author of the all-time best-seller, The Psychology of Winning claims that the 21st century is unlike anything we could ...
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